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Documentation

Complete guide to using the Noxta platform

Getting Started

1. Create an Account

Sign up for a free account to start reporting outages in your area.

2. Report an Issue

Use the interactive map to pinpoint the exact location of the outage. Select the issue type and provide additional details.

3. Monitor Status

View real-time updates on the main dashboard. Filter by issue type and location to stay informed about problems in your area.

Supported Issue Types

Utilities

  • • Electricity outages
  • • Water supply disruptions
  • • Gas service issues
  • • Internet connectivity problems

Communication

  • • Mobile network outages
  • • Phone service disruptions

Transportation

  • • Public transit delays
  • • Road closures
  • • Traffic incidents

Emergency Services

  • • Emergency service disruptions
  • • Healthcare facility issues

Financial

  • • ATM outages
  • • Banking service issues

Sanitation

  • • Sewage system problems
  • • Heating issues
  • • Waste management disruptions

Key Features

Real-time Monitoring

View active outages on an interactive world map with live updates.

Auto-expiring Reports

Reports automatically expire after 24-48 hours to keep data current and relevant.

City-level Aggregation

Cities with multiple reports are highlighted in the color of the most prevalent issue.

Filtering & Statistics

Filter reports by issue type and view detailed statistics about outages.

Data & Security

Authentication: Secure user authentication with password hashing, email verification, and session management ensures only verified users can submit reports.

Bot Protection: Report submissions are protected by invisible Turnstile verification and rate limits (one report every 30 minutes per user and IP).

Data Storage: All reports are stored in a secure Neon PostgreSQL database with automatic cleanup of expired reports.

Privacy: User data is protected and never shared with third parties. See our Privacy Policy for details.